Returns & Exchanges

At SONGMICS HOME, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return and state the reason for the request.

• 2.
  Receive Authorization

  Our customer service team will review your request within 24-48 hours and provide a prepaid shipping label or return instructions via email.

• 3.
  Pack with Care

  Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 4.
  Ship and Refund

  Drop off the package at the designated carrier location; once we receive and inspect the item, your refund will be processed to your original payment method.